HSR is now only taking monthly payments. We no longer offer annual payments. Annual payments represent a liability for us, as we're holding funds for services not yet rendered. I apologize for the inconvenience. If you find your recurring annual payment canceled, this is why. :)

The good news is that we have no plans to raise prices. Our prices have actually declined relative to what they were five years ago.

We're working on resolving it.

This could take awhile. We're waiting on a customer to change DNS for his domain, so the attack will cease.

If you're running a WordPress site, please file a support ticket right away so we can update it to version 2.3.3 for you. WordPress version 2.3.3 fixes a serioues xml-rpc vulnerability.

We had an outage overnight due to an edge switch port failure. This is now resolved. I apologize for the inconvenience.

One of our mail servers, a brand new machine, powered off for some reason. We swapped the disk out into an identical on-site spare and service is restored. I apologize for the delay in restoring service. Thanks for your patience.

If you run a Mailboxer mailing list please update the mtahosts variable to the new IP address: 72.249.122.111. It's critical you update this right away so your list continues to work. I apologize for the delay in this notification.

The wild idea has been floated of turning High Speed Rails into a customer-owned cooperative. Each customer who chooses to become an owner of the coop would be on equal standing with all other owners, including the current ownership, and the cooperative would be run democratically. Members would likely be able to vote an owner discount and/or rebate. I think it's worth considering. If enough people participate, the cost may not be very high. If you're interested, let me know what you think.

In order to gauge the interest level, please participate in this very short and simple poll:

HSRI: A Customer-Owned Coop? What Price Would You Pay for a Share of High Speed Rails Coop? Not interested $500 $750 $1000 $1500 $2000 $5000 Current Results

If you have a WordPress site that is using a version earlier than 2.3.2, you need to upgrade right away to fix known vulnerabilities. Please file a support ticket so we can take care of this for you.

If you're using any Wordpress version previous to 2.3.1, please upgrade right away to fix serious security issues. See here for more information. Please feel free to file a support ticket and we can take care of the upgrade for you.

Server phoenix is currently offline. We're working on the problem and expect to have more information soon.

Update: The server is back up after a lengthy filesystem check. Thanks for your patience. I apologize for the inconvenience.